Frequently asked questions

We work closely with you from concept to launch, understanding your goals, designing with your audience in mind, and creating a custom design for your review and approval before building a site that looks great and works smoothly on any device.

We will need basic details about your business, goals, branding, and any content or examples that inspire you. This helps us design a website that reflects your brand and supports your objectives.

Most websites are completed within 1 to 4 weeks, depending on the project scope and how quickly content, feedback, and approvals are available.

Once your site is live, Google and other search engines can start discovering and indexing it.

If you do not have images ready, that is completely fine. We have access to a wide range of professional stock photos and can select suitable options to support your business and design.

If you do not have content prepared, that is completely fine. We will provide a short questionnaire to gather key details about your business, then create website copy for your review and approval before publishing.

If you do not have a logo yet, we can design a professional custom logo for your business that fits your brand and website. We will provide 2 to 3 variations so you can choose the option that best represents your business.

Yes. We help clients refresh and improve existing websites, and we will provide practical advice based on your specific situation.

In some cases, older websites may not be cost-effective to update because of outdated technology. If that is the case, we may recommend a full website redesign so your site is modern, functional, and ready for future updates.

No, you do not have to host with us, but we recommend it. Hosting with Digital Wave makes it easier for us to respond quickly if issues come up and to minimise downtime.

If you manage your own hosting, we can still provide support when needed.

Yes. We offer website maintenance and ongoing support to keep your site secure, updated, and performing well.

Maintenance helps your website stay aligned with current web standards, new technologies, and changing online expectations so it continues to run smoothly.

Yes. You can add new pages later as your business, services, or content needs grow.

No. There are no lock-in contracts.

For the first 12 months, hosting is included. After that, you have the option to renew hosting with Digital Wave for $220.

If you prefer, you are also welcome to transfer your website to your own hosting. The choice is yours.

Yes. Your website is built for your business, and you are not locked in to hosting with Digital Wave.

We submit your website to Google as soon as it goes online. It often takes about a week for a new site to start appearing in search results, but timing can vary depending on Google's indexing process.

No one can guarantee a top organic ranking on Google. Rankings can change daily and are influenced by many factors, including the searcher's location, search history, competition, website content, and ongoing SEO work.

One fast way to get your website noticed is through Google Ads. We can help you set up and run Google Ads campaigns to promote your business online.